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kailjoi's commissions

[OPEN] | CLOSED

Terms of Service

- By commissioning me, you agree to the following terms of service.
- Prices are subject to change based on demand.
- Prices listed on this page are estimated flat rates, and may not reflect the final price of commissions when considering extra add-ons and details.
- I have the right to deny your commission if I am not comfortable with your request, or for any other reason at my discretion.

Payment

- I accept payments through a PayPal invoice, which I will send to your email upon a price agreement. You can make a payment on the invoice without a PayPal account.
- If you prefer, you can request a commission through my artistree request form instead, linked below.
- Payment can be provided either 100% upfront, or split 50% upfront and 50% after sketch/thumbnail approval. [Artistree requires 100% payment upfront.]

Process & Delivery

- Art will take about 1-4 weeks to complete, depending on complexity, and factors such as health, work, and other extenuating circumstances. Please let me know ahead of time if something is time-sensitive.
- Upon completion, you will receive the full-resolution image, and a web-friendly version.
- I do digital commissions only, so please note that there is no physical product. However, depending on where you live, we can arrange to print your artwork.

Approval and Revisions

- Once I have approved your concept and you have provided references, I will provide a small thumbnail concept for you to approve. After this, I ask for at least 50% of the total payment amount before I begin. I’ll start the piece after I’ve confirmed your payment.
- Throughout the process, I will also provide you with a detailed sketch, and 3 opportunities to make revisions before I complete the piece.
- If you request a major change midway through the completion of the art, I may charge a fee to change it, based on hourly wage.

Copyright & Usage

I, "kailjoi" (the artist):
- I reserve the right to cancel and refund the order at any time for any reason.
- I retain all copyrights over the commissioned artwork.
- I will NOT claim the intellectual property (IP) of the commissioned artwork (your characters are still yours, etc.)
- I will NOT profit further from the commissioned artwork unless you (the customer) break any of the terms.
- I reserve the right to post the commissioned artwork online, in my portfolio as well as in publications such as art books.
- I will place a hold on the sharing of artwork if necessary for previously agreed upon plans (such as birthday gifts, anniversary gifts, usage for an event etc).You (the customer/commissioner):
- You may upload the commissioned artwork on any website and social channels. When sharing work publicly, you agree to give me (the artist) credit though clear and visible labeling, tagging, or verbal acknowledgement.
- You may NOT make profits from the commissioned piece (reselling, redistributing, uploading to print-on-demand services, making prints for selling, etc.)
- You may NOT alter the commissioned artwork without my (the artist's) consent.
- You retain the rights to the intellectual property (IP).
- You may NOT use the commissioned artwork for commercial purposes.The following is considered copyright infringement:
- Reproducing/using the copyrighted artwork commercially: this means making money off it in any way not excluded from these terms or the contract.
- Claiming the artwork as your own.
- Altering the artwork without my consent.
- In some cases, the commercial rights to the image may be purchased.

Cancel & Refund Policy

- Refunds are not allowed once I have started working on the commission.
- If for any reason I am unable to start your commission OR if you cancel your order before I've started it, you will receive a full refund.
- The kill fee for canceling the commission after work has begun is 50% of the commission's price. The customer then receives the work as is.- If you are getting a refund, do NOT request a Paypal chargeback. I will transfer the money back to you myself.
- If you request a Paypal chargeback at any point when you were not allowed a refund, you will lose all beforementioned rights to the commissioned piece, and I will have the full right to profit further from it in any way. I will decline the chargeback and supply Paypal with our conversations in which we talk about the commission as evidence that I have completed work for you.

Other Things to Note

- I am very open to discussing details and anything I haven't mentioned. I'm also open to discussing pricing.
- Going in, please have some reference(s) or descriptive idea of what you're looking for in your commission.
- Don't hesitate to let me know if you need clarification on any part of this page.
- My contact email is [email protected]